------------------------------------------------------------------------------------------------------------------------
Patrol Order Management System: POMS System Status : The FINCEN
will no
longer accept manual submission of
CG-5132s
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Posted by
Charles W. Statkus (Admin) on Thursday, March 31, 2005 - 04:51
pm:
This is a
posting to the POMS System Status Forum for distribution to
All POMS Users.
Please disseminate
this appropriately.
The FINCEN will
no longer accept manual submission of CG-5132s for
Auxiliary patrol
claim reimbursement. As of today, all Auxiliarists
should be on POMS,
therefore, all claims must be submitted via POMS.
All manual
claims will be returned without action.
If an
Auxiliarist has difficulty processing a claim via POMS, they
should continue to
use the process in place to rectify the problem.
The process
is:
- Contact
their local POMS administrator for assistance. (Note: Most
problems should
be fixed at this level.) If it can't be fixed, then...
- Submit a
trouble ticket in POMS, under the Problem Management
Section. All
issues are prioritized in this area & will be resolved by
the FINCEN POMS
Support Team.
If an issue can
not be resolved by the FINCEN POMS Support Team, then
the individual
Auxiliarist will be directed to submit a paper 5132. If
not previously
approved for manual submission, the claim will be
returned without
action.
Thanks for your
support,
The FINCEN POMS
Support Team
Use this link to
go directly to the discussion:
http://www.statronics.com/cgi-bin/pomsforum/show.cgi?13/98060
AOL Users who also use Patrol Order
Management System (POMS)
To: ALAUX
Frm: CHDIRAUX (G-OCX-1)
Subj: ATTENTION ALL AMERICA ON LINE (AOL) USERS WHO ALSO USE
PATROL ORDER MANAGEMENT SYSTEM (POMS) -007/05
*******************************************************
THIS NOTICE IS IMPORTANT FOR YOU
*******************************************************
1.
Many POMS users who have AOL as their Internet Service Provider
(ISP) have reported communications problems in the form of not
being able to access POMS or receive POMS-related e-mails (e.g.
- system user notices; replies to their own e-mails about POMS
questions/problems) from the POMS Support Desk (POMS@statronics.com).
2. Most of these problems stem from requests by many POMS users
to AOL to block receipt of the POMS-related e-mails from the
POMS Support Desk. As part of AOL's accommodation of such
requests, POMS-related e-mails from the POMS Support Desk are
being blocked entirely...to the point where POMS users who have
AOL as their ISP have no indication whatsoever that POMS-related
e-mails were ever sent to them.
3. These problems are being
addressed with AOL in order to get the POMS Support Desk
recognized as an acceptable e-mail source (vice "spam").
Until corrective action is resolved, there are two ways that a
POMS user with AOL as their ISP may be able to work around these
problems:
A. POMS-related
questions/problems can be worked through the local POMS
administrator. This will require direct voice or e-mail
communication between both parties.
B. POMS-related e-mail can be received through an other-than-AOL
ISP/address:
(1) Establish an e-mail address that is NOT an AOL address.
There are several free e-mail providers available to do this. It
is not necessary to change ISP, but rather obtain an alternate
non-AOL e-mail address. Many POMS users may already have one
available.
(2)
Submit this alternate e-mail address for entry into AUXDATA as
the POMS user's primary e-mail address (POMS taps into AUXDATA
to determine your e-mail address).
(3) Ensure that e-mail from the POMS Support Desk is not blocked
by this new e-mail provider.
4. The above actions will help ensure continued access to
POMS and POMS-related e-mail even if current problems with AOL
are unable to be resolved. AOL users should at least be
prepared to pursue the steps in paragraph 3.B. above if these
problems cannot be resolved. Updates on this situation
will be provided via ALAUX.
5. All POMS users are also
reminded to use the "Problem Management" function in POMS to
report problems with the system. This ensures that
essential information is automatically included in your reports.
Using this function does not get around the current AOL e-mail
address issue. Those users who have an AOL address in
AUXDATA will still have no communication with the POMS support
staff until further notice.
6. The important lesson learned
from all of this is that if an ISP receives enough complaints
from its customers about unwanted e-mails from a specific
source, then the ISP may not allow e-mails from such a source to
be received by any of their customers. Although
POMS-related e-mails from the POMS Support Desk may be perceived
as inapplicable to many POMS users, they are very important in
terms of ensuring all POMS users are informed and aware of the
status of the system. The system cannot be adjusted to
allow access for a POMS user without also receiving
communications from the POMS Support Desk. Once such
e-mails are received, they should, as a minimum, be read.
Whether they are then electronically filed, printed, or deleted
is up to the POMS user. As this situation points out, the
least desirable course of action is to ask the ISP to block
e-mails from the POMS Support Desk. This lesson must be
heeded more and more in terms of how we all must deal with
growing trends toward greater and greater use of
e-communications to support Auxiliary programs.
7. Your consideration and understanding are greatly
appreciated.
8. The purpose of this list is to keep
Auxiliarists as well as all other interested parties abreast of
current developments, policies, manuals, etc. All
information contained herein and linked is OFFICIAL policy and
information.
9. Internet Release and Distribution is Authorized.
10. G-OCX-1, SENDS
Coast Guard Detachments
Open for the
Season
U. S. Coast Guard (Story from
Military.com)
May 31, 2005
SEATTLE - The Coast Guard has opened two search and rescue
detachments to provide emergency services on the Coquille River
in Bandon, Ore. and the Rogue River in Gold Beach, Ore.
The detachments open seasonally due to increased boating traffic
during the summer months and hazardous river bar conditions. The
stations will remain open until Labor Day, 2005.
The Coast Guard would like to remind boaters to check weather
and bar conditions with their local Coast Guard station prior to
heading through a bar area. Boaters should also carry and
monitor VHF channel 16 on their marine radio for information
broadcasts.
For a current Coquille or Rogue River bar report, contact:
Coast Guard Coquille River Patrol at (541) 347-2038
Coast Guard Rogue River Patrol at (541) 247-7219
